Privacy Policy

Last Updated: September 13, 2026

Table of  Contents

Evomad Interactive Services Private Limited (“Evomad”, “we”, “us”, or “our”) is committed to protecting the privacy and personal information of our clients, website visitors, users, partners, and other individuals who interact with us. This Privacy Policy (“Policy”) explains how Evomad collects, uses, processes, stores, and protects personal information when you access or use www.evomad.com, our services, forms, applications, communication channels, and other websites or digital platforms operated by or on behalf of Evomad that refer to this Policy (collectively, the “Services”).

By accessing or using our website or Services, submitting information through our forms, requesting our services, communicating with us, or otherwise interacting with Evomad, you acknowledge that you have read and understood this Policy. We may update this Policy from time to time to reflect changes in our Services, business practices, technology, or applicable laws. Any updates will be published on this page along with a revised “Last Updated” date, and where required by applicable law, we may provide additional notice of material changes. We recommend reviewing this Policy periodically to stay informed about how Evomad handles personal information.

Information We Collect

Information You Provide

When you contact Evomad, request our services, submit an enquiry or contact form, communicate with us, subscribe to newsletters or updates, participate in surveys, events, consultations, or other activities, we may collect personal information that you provide. This may include your name, email address, telephone number, company or business details, job title, billing and payment information, business requirements, project details, social media or other linked account information, and any information, documents, images, files, or other content you choose to share with us. We may also collect information contained in your communications with Evomad, including emails, messages, meeting-related information, feedback, reviews, and other correspondence.

Information We Collect Automatically

When you access, browse, or use our website and Services, we may automatically collect certain technical and usage information. This may include your IP address, approximate location, browser type, device and operating system information, language preferences, pages visited, links or content interacted with, referring and exit pages, date and time of access, session information, and other website usage data. We may also collect information through cookies and similar technologies to operate, secure, analyse, personalise, and improve our website and Services, as described in our Cookies Policy.

Information We Receive from Third Parties

We may receive information about you from third-party service providers, business partners, advertising and marketing platforms, analytics providers, publicly available sources, or other third parties where permitted by applicable law. For example, if you choose to contact or interact with Evomad through a third-party platform, sign in using a third-party account, or connect a third-party service with our Services, we may receive information that you have authorised that platform to share, such as your name, email address, profile information, or other relevant account details. We may also receive information relating to business enquiries, referrals, fraud prevention, security, analytics, advertising performance, or other legitimate business purposes.

We may combine information you provide directly with information collected automatically or received from third parties and use the combined information for the purposes described in this Privacy Policy, including providing and improving our Services, communicating with you, maintaining website security, understanding user behaviour, personalising experiences, and supporting our marketing and business operations.

How We Use Your Information

We may use the personal information we collect for the following purposes:

  • To provide and improve our Services: We use personal information to respond to enquiries, understand your requirements, deliver requested services, manage projects, provide customer support, communicate with you, and maintain our business relationship. We may also use information to improve our website, services, processes, user experience, and the quality and effectiveness of our solutions.
  • To communicate with you: We may use your contact information to respond to your requests, provide service-related updates, discuss projects, schedule consultations or meetings, send important notices, and communicate with you regarding our Services or your interactions with Evomad.
  • To maintain security and prevent misuse: We may process information to protect our website, systems, Services, clients, and users from fraud, unauthorised access, malicious activity, abuse, or other security risks. We may also use information to investigate complaints, enforce our Terms of Service and policies, and comply with applicable laws and regulations.
  • For marketing and promotional activities: Where permitted by applicable law and, where required, with your consent, we may use your information to communicate with you about Evomad’s services, solutions, offers, events, insights, updates, or other information that may be relevant to your business or interests. This may include email, telephone, messaging platforms, social media, or targeted online advertising.
  • For analytics and business improvement: We may analyse information about website usage, enquiries, campaigns, customer interactions, and Service performance to understand trends, measure effectiveness, improve our marketing and operations, and develop better products and Services.
  • To maintain business records and meet legal obligations: We may process and retain information as necessary to maintain appropriate business and financial records, fulfil contractual obligations, respond to lawful requests from authorities, resolve disputes, protect our legal rights, and comply with applicable laws, regulations, and legal processes.

We will not use your personal information for purposes that are materially different from those described in this Policy without providing appropriate notice or obtaining your consent where required by applicable law.

Direct Marketing

We may use your personal information to send you communications about Evomad’s Services, updates, educational content, offers, events, or other information that we believe may be relevant to you or your business. These communications may be sent through email, telephone, SMS, messaging applications, social media, or online advertising, subject to applicable laws and your communication preferences.

Our processing of personal information for marketing purposes may be based on your consent, our legitimate business interests, an existing business relationship, or another lawful basis permitted under applicable law. You may opt out of receiving promotional communications at any time by using the unsubscribe or opt-out option included in the communication or by contacting Evomad through the contact details provided in this Privacy Policy.

We aim to keep our direct marketing communications reasonable and relevant by using information available to us to understand your interests, preferences, or interactions with Evomad.

Where the General Data Protection Regulation (“GDPR”) applies to the processing of your personal information, Evomad will process your personal information only where there is a valid legal basis for doing so. Depending on the circumstances and the nature of the processing, our legal bases may include your consent, the performance of a contract or steps taken at your request before entering into a contract, compliance with a legal obligation, and our legitimate interests, provided that those interests are not overridden by your fundamental rights and freedoms.

For example, we may rely on contractual necessity when providing requested Services or responding to service-related requirements; legal obligations when we are required to retain or disclose information under applicable law; legitimate interests for purposes such as maintaining website security, preventing misuse, improving our Services, managing business operations, and communicating with existing clients where permitted; and consent where applicable, including certain marketing activities or the use of non-essential cookies and similar technologies. Where we rely on consent, you may withdraw it at any time, although withdrawal will not affect the lawfulness of processing carried out before the withdrawal.

Where required under the GDPR, you may have rights regarding your personal information, including the right to access, correct, delete, restrict, or object to certain processing, the right to data portability, and the right to withdraw consent. You may exercise applicable rights by contacting us at privacy@evomad.com. You may also have the right to lodge a complaint with the relevant data protection supervisory authority in your country or region.

How We Share Information

Evomad does not sell or rent your personal information to third parties. We may share personal information where reasonably necessary to provide our Services, operate our business, maintain security, comply with legal obligations, or perform other activities described in this Privacy Policy. Depending on the circumstances, information may be shared with trusted service providers, contractors, technology providers, payment processors, hosting providers, analytics providers, communication platforms, advertising and marketing partners, professional advisers, or other third parties that provide services on our behalf. These parties may access personal information only to the extent reasonably necessary for the services they provide and, where applicable, are expected to maintain appropriate confidentiality and security measures.

We may also disclose personal information when required or permitted by applicable law, regulation, legal process, or lawful government request, or when reasonably necessary to protect the rights, property, security, or safety of Evomad, our clients, users, or others. In the event of a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements. Where appropriate, we may also share aggregated or anonymised information that does not reasonably identify an individual for analytics, reporting, research, business improvement, or other legitimate purposes.

AI Tools and Data Processing

Evomad may use artificial intelligence (AI), machine learning, automation, and related technologies to support and improve our Services, business operations, marketing activities, customer support, analytics, content creation, research, and other legitimate business purposes. Depending on the Service or feature involved, personal information or other information you provide may be processed through AI-powered tools or technology platforms operated by Evomad or third-party service providers.

Where we use third-party AI tools or technology providers, information may be shared with those providers only to the extent reasonably necessary for the relevant purpose, subject to applicable contractual, security, confidentiality, and legal requirements. We take reasonable steps to select service providers that maintain appropriate safeguards for information processed through their platforms. Where appropriate, we may use anonymised, aggregated, or otherwise minimised information when working with AI tools.

AI-generated or AI-assisted outputs may not always be accurate, complete, or suitable for every purpose. Evomad may review, verify, modify, or validate AI-generated outputs before using them for business, marketing, client, or other purposes. We do not rely solely on automated processing where applicable law requires human involvement or provides individuals with specific rights regarding automated decision-making.

Google Meet and Zoom Call Policy

Evomad may use third-party video conferencing platforms, including Google Meet and Zoom, for consultations, meetings, project discussions, presentations, customer support, and other business communications. When you participate in a meeting through these platforms, certain information may be processed by the respective platform, such as your name, email address, account details, device information, IP address, meeting participation information, and other technical or usage data, in accordance with the platform’s own privacy policy and terms.

Evomad may record a Google Meet or Zoom meeting only where there is a legitimate business purpose and, where required by applicable law, with appropriate notice or consent. If a meeting is recorded, the recording may contain your voice, image, name, statements, shared screen content, or other information disclosed during the meeting. Recordings, where made, may be stored securely and accessed only by authorised persons for the relevant business purpose, subject to applicable retention requirements.

Google Meet and Zoom are independent third-party services, and their processing of personal information is governed by their respective privacy policies and terms. Evomad does not control how these platforms independently collect or process information. Participants should review the applicable privacy settings, terms, and privacy policies of the platform before joining a meeting.

WhatsApp Communication Policy

Evomad may use WhatsApp as a communication channel to respond to enquiries, provide customer support, discuss project requirements, share updates, coordinate meetings, and communicate with clients, prospects, partners, or other individuals who choose to contact us through WhatsApp. Information shared through WhatsApp may include your name, phone number, messages, documents, images, files, business or project information, and other content that you voluntarily provide.

WhatsApp is a third-party communication platform operated independently of Evomad. When you communicate with us through WhatsApp, WhatsApp may collect and process certain information in accordance with its own privacy policy and terms of service. Evomad does not control WhatsApp’s independent collection, storage, security, or processing practices. We encourage you to review WhatsApp’s applicable privacy settings, terms, and privacy policy before using the platform to communicate with us.

Evomad will use information received through WhatsApp only for legitimate business purposes, including responding to your requests, delivering or managing our Services, maintaining communication, and providing relevant updates. We may retain WhatsApp communications and information shared through the platform where reasonably necessary for business records, contractual purposes, dispute resolution, security, or compliance with applicable legal requirements.

Cookies and Tracking Technologies

We use cookies and similar technologies, such as web beacons, pixels, tags, scripts, and similar tracking technologies, to operate and improve our website, enhance and personalise your experience, analyse website traffic and performance, understand how visitors interact with our Services, and support our marketing and advertising activities. Where the use of these technologies involves the processing of personal information, such processing will be handled in accordance with this Privacy Policy.

The cookies and similar technologies used by Evomad and our third-party service providers may generally be classified as essential cookies, analytics cookies, and marketing cookies. To learn more about the cookies we use, how third-party service providers may use them, and the choices and controls available to you, please refer to our Cookie Policy.

Lead Forms and Contact Forms

Evomad may provide lead forms, contact forms, enquiry forms, consultation forms, and other online forms through our website or digital platforms to allow you to contact us, request information, enquire about our Services, schedule consultations, or discuss your business and project requirements. When you submit information through these forms, we may collect details such as your name, email address, phone number, company or business name, website or social media details, service requirements, project information, budget or timeline details, and any other information you voluntarily provide.

We use information submitted through lead and contact forms to respond to enquiries, understand your requirements, provide relevant information about our Services, prepare proposals or quotations, schedule meetings, provide consultations, follow up on enquiries, and manage potential or existing business relationships. Where permitted by applicable law, we may also use enquiry information for internal analytics, service improvement, marketing, and business development purposes.

Information submitted through our forms may be processed by Evomad and, where reasonably necessary, by third-party technology, hosting, CRM, analytics, communication, or marketing service providers that support our business operations. We take reasonable steps to ensure that such information is handled appropriately and in accordance with applicable contractual, security, confidentiality, and legal requirements. By submitting information through a lead or contact form, you should ensure that the information provided is accurate and that you have the necessary authority to provide any information relating to another individual or organisation.

Google Business Profile Data Usage

Evomad may use and manage a Google Business Profile (GBP) to provide accurate business information, communicate with customers and prospects, respond to enquiries and reviews, publish updates, and help users discover our business and Services through Google Search, Google Maps, and other Google services. Information associated with interactions with our Google Business Profile may include your name, contact details, reviews, messages, questions, responses, and other information that you voluntarily provide through Google.

When you interact with Evomad through our Google Business Profile, certain information may also be collected and processed by Google in accordance with Google’s own privacy policy and terms of service. Evomad does not control Google’s independent collection, use, storage, or processing of information. We encourage you to review Google’s applicable privacy policies and account settings to understand how Google handles information associated with your interactions.

Evomad may use information received through our Google Business Profile to respond to customer communications, manage reviews and enquiries, improve our Services and customer experience, maintain business records, analyse customer interactions, and support legitimate business and marketing activities. We will handle information received through Google Business Profile in accordance with this Privacy Policy and applicable laws.

AI Search and LLM Optimization Services Data Handling

Evomad may provide AI search optimisation, Generative Engine Optimisation (GEO), Answer Engine Optimisation (AEO), Large Language Model Optimisation (LLMO), and related services designed to improve how businesses, websites, brands, products, and content are understood and surfaced across AI-powered search engines, generative AI platforms, answer engines, and other digital discovery systems. In providing these Services, we may process information supplied by clients, including business information, website content, product or service details, keywords, search queries, competitor or market information, analytics data, content assets, and other information relevant to the project.

Depending on the scope of the Services, Evomad may use third-party AI tools, search platforms, analytics services, content-processing systems, APIs, and other technology providers to analyse information, conduct research, generate or optimise content, monitor search visibility, identify trends, and evaluate AI-generated or search results. Information may be shared with or processed by these providers only to the extent reasonably necessary to perform the relevant Services. Where appropriate, Evomad may use anonymised, aggregated, publicly available, or otherwise minimised information when conducting AI search and LLM optimisation activities.

Clients should avoid providing sensitive personal information or confidential information that is not necessary for the Services. Where client-provided information contains personal information, Evomad will handle such information in accordance with this Privacy Policy, applicable contractual obligations, and applicable privacy and data protection laws. AI-generated or AI-assisted analysis and outputs may not always be accurate or complete, and Evomad may review, verify, edit, or validate such outputs before using or delivering them as part of our Services.

Data Retention

Evomad retains personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide and manage our Services, maintain business and financial records, communicate with clients and prospects, resolve disputes, enforce agreements, maintain security, and comply with applicable legal, regulatory, tax, accounting, or other obligations.

The length of time we retain information may vary depending on the nature of the information, the purpose for which it was collected, our relationship with you, contractual requirements, applicable legal obligations, and whether the information is needed to establish, exercise, or defend legal claims. When personal information is no longer reasonably required, Evomad will take reasonable steps to delete, anonymise, or securely dispose of it, subject to applicable law and legitimate business requirements.

Certain information may remain in backup systems or archived records for a limited period after deletion from active systems. Such information will remain subject to appropriate security measures and will be deleted or anonymised in accordance with our applicable retention and backup practices.

Data Security

Evomad implements appropriate technical, organisational, and administrative measures designed to protect our website, Services, and personal information against unauthorised access, disclosure, loss, misuse, alteration, destruction, or damage. These measures may include access controls, secure systems and technologies, internal procedures, monitoring, and other safeguards appropriate to the nature of the information and the risks involved. We also expect third-party service providers that process personal information on our behalf to maintain appropriate security and confidentiality measures.

However, no method of transmitting or storing information over the internet or through electronic systems can be guaranteed to be completely secure. While we take reasonable steps to protect personal information, we cannot guarantee the absolute security of information transmitted to or through our website or Services. You should also take appropriate steps to protect your own information, including keeping account credentials, passwords, and other authentication details confidential where applicable. If you believe that your information or interaction with Evomad has been compromised, please contact us using the contact details provided in this Privacy Policy.

Further information about our data security practices may be provided upon request, subject to applicable legal, security, and confidentiality considerations.

International Data Transfers

Evomad is based in India and may work with clients, service providers, technology partners, and other third parties located in different countries. As a result, your personal information may be transferred to, stored in, or processed in countries outside the country or region where you are located. These countries may have data protection laws that differ from those in your jurisdiction.

Where applicable law requires safeguards for international transfers of personal information, Evomad will take reasonable steps to ensure that such transfers are carried out in accordance with applicable privacy and data protection requirements. Depending on the circumstances, this may include contractual safeguards, appropriate data transfer mechanisms, or other measures recognised under applicable law.

By using our website or Services, you acknowledge that your personal information may be processed in jurisdictions outside your country of residence, subject to the protections described in this Privacy Policy and applicable law. If you have questions about international transfers of your personal information, you may contact Evomad using the contact details provided in this Privacy Policy.

Our website and Services may contain links to third-party websites, applications, platforms, or services that are not operated or controlled by Evomad. If you choose to access a third-party website or service through a link provided on our website, any information you provide to that third party and its use of that information will be governed by the third party’s own privacy policy, terms, and practices, and not by this Privacy Policy. We encourage you to review the privacy policies and terms of use of any third-party websites or services you visit before providing personal information.

Similarly, if you share or upload content, including personal information, through third-party platforms or social media services and interact with Evomad through those platforms, your information may be subject to the applicable terms of use and privacy policies of those third parties. Evomad does not control the privacy practices, security measures, or terms of third-party platforms and is not responsible for their handling of your information. This Privacy Policy applies only to personal information collected directly by Evomad through our website and Services.

Your Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding the personal information that Evomad holds about you. These rights may include the right to access the personal information we process about you, request correction of inaccurate or incomplete information, request deletion of your personal information, object to or request restriction of certain processing activities, request portability of your information, and withdraw consent where processing is based on consent.

You may also have the right to opt out of certain marketing communications or other processing activities where applicable. To exercise an applicable privacy right, you may contact Evomad using the contact details provided in this Privacy Policy. We may take reasonable steps to verify your identity before completing certain requests to protect your information and prevent unauthorised access.

Your privacy rights may vary depending on the laws applicable to you, and certain rights may be subject to legal exceptions, limitations, or eligibility requirements. Evomad will handle valid requests in accordance with applicable law and within the time periods required by law.

CCPA/CPRA Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), regarding your personal information. Depending on the circumstances and applicable law, these rights may include the right to know what personal information we collect, use, disclose, or share; the right to request deletion of personal information, subject to certain exceptions; the right to correct inaccurate personal information; the right to opt out of the sale or sharing of personal information, where applicable; and the right to limit certain uses or disclosures of sensitive personal information.

You also have the right not to receive discriminatory treatment from Evomad for exercising rights provided under applicable California privacy laws. To exercise an applicable privacy right, you may contact Evomad using the contact details provided in this Privacy Policy. We may need to verify your identity before processing certain requests to protect personal information and prevent unauthorised requests. We will respond to valid requests within the time periods required by applicable law.

If you have authorised an agent to submit a privacy request on your behalf, we may require appropriate documentation confirming the agent’s authority and may take reasonable steps to verify your identity. Certain CCPA/CPRA rights may be subject to exceptions, limitations, or eligibility requirements under applicable law.

Children’s Privacy

Our website and Services are intended for individuals who are at least 18 years of age or otherwise legally able to enter into a binding agreement under applicable law. We do not knowingly collect personal information from children under the age of 13. If you are under the applicable legal age, you should use our website or Services only with the involvement and permission of a parent or legal guardian.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete such information from our records, subject to applicable legal requirements. If you believe that a child may have provided personal information to Evomad, please contact our Privacy Team directly at privacy@evomad.com. You may also use this email address for questions or concerns specifically related to children’s privacy and personal information.

Changes to This Policy

Evomad may update or modify this Privacy Policy from time to time to reflect changes in our Services, business practices, technology, legal or regulatory requirements, or other operational needs. When we make changes, we will publish the updated Privacy Policy on this page and revise the “Last Updated” date accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how Evomad collects, uses, shares, and protects personal information. Where required by applicable law, we may provide additional notice or obtain your consent for material changes before they take effect. Your continued use of our website or Services after the updated Policy becomes effective constitutes your acknowledgement of the changes, to the extent permitted by applicable law.

Contact Us

If you have any questions, concerns, requests, or feedback regarding this Privacy Policy, our privacy practices, or the way Evomad Interactive Services Private Limited collects, uses, stores, or processes information, please contact us using the details below.

We welcome inquiries related to privacy rights, data access requests, correction requests, deletion requests, consent withdrawal, marketing preferences, or any other data protection matters.

Evomad Interactive Services Private Limited

Email: privacy@evomad.com

Phone: +91 80976 84744

Website: www.evomad.com

Business Address: Innov8, Unit No. 2, 4th Floor, A-Wing, Times Square Building, Marol, Andheri (E), Mumbai, Maharashtra, India – 400059

Business Hours: Monday to Saturday, 9:00 AM to 9:00 PM (IST)