Terms of Service

Last Updated: 19th Feburary 2026

Table of Contents

Welcome to Evomad Media & Marketing Technologies Private Limited (“Evomad”, “Company”, “we”, “our”, or “us”). We are a full-service digital marketing and marketing technology company providing strategic, performance-driven solutions to businesses in Mumbai, across India, and globally.

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client”, “User”, “you”, or “your”) and Evomad. These Terms govern your access to and use of:

  • Our official website and digital properties
  • Client dashboards and reporting systems
  • Marketing platforms and automation tools
  • Consulting services and strategic advisory
  • All digital marketing, branding, and technology-related services are offered by us

By engaging our services, signing a proposal, making payment, accessing our website, or otherwise interacting with our platforms, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

Scope of Services Covered Under These Terms

These Terms apply to all services provided by Evomad, including but not limited to:

  • Digital Marketing Services – Comprehensive online marketing strategies designed to improve visibility, engagement, and revenue growth.
  • Search Engine Optimization (SEO) – On-page SEO, technical SEO, off-page SEO, local SEO, Google Business Profile optimization, and performance analytics.
  • Social Media Marketing – Strategy, content creation, paid promotions, community management, and analytics reporting.
  • Paid Advertising – Campaign management across platforms, including Google Ads, Meta Ads (Facebook & Instagram), YouTube Ads, LinkedIn Ads, and other digital advertising networks.
  • Website Design & Development – Corporate websites, landing pages, e-commerce development, UI/UX design, and mobile optimization.
  • Branding & Creative Services – Logo design, graphic design, video editing, visual identity systems, and marketing collateral development.
  • Marketplace Listing Management – Product listing optimization and SEO services for platforms such as Amazon and Flipkart.
  • Marketing Automation – CRM integrations, email workflows, funnel automation, lead nurturing systems, and performance tracking.
  • Content Marketing & Lead Generation – SEO content writing, blogs, website copy, paid lead campaigns, landing page optimization, and conversion strategies.

The exact scope, deliverables, timelines, pricing, and performance expectations for each service will be defined in individual agreements, proposals, service orders, or contracts executed between Evomad and the Client.

Acceptance of Terms

By accessing or using any part of our services, you:

  • Confirm that you are legally capable of entering into binding agreements.
  • Agree to comply with all applicable laws and regulations.
  • Accept these Terms in full without modification.

If you do not agree with any part of these Terms, you must immediately discontinue use of our website and services.

Your continued use of our services constitutes ongoing acceptance of these Terms, including any future updates or modifications published by Evomad.

Company Overview

Evomad Media & Marketing Technologies Private Limited (“Evomad”) is a full-service digital marketing and marketing technology company headquartered in Mumbai, India, serving clients locally, nationally, and internationally. We specialize in delivering data-driven, performance-focused digital growth strategies designed to enhance brand visibility, generate qualified leads, increase conversions, and drive measurable revenue growth.

Evomad operates at the intersection of marketing, technology, creativity, and analytics. Our approach combines strategic planning, technical expertise, creative execution, and continuous performance optimization to help businesses compete effectively in today’s digital-first economy.

Our Mission

Our mission is to empower ambitious brands, startups, SMEs, and enterprises with scalable digital marketing solutions that deliver sustainable growth. We aim to provide transparent, ethical, and result-oriented services aligned with long-term business objectives.

Our Core Service Areas

Evomad provides comprehensive digital marketing and marketing technology services, including but not limited to:

  • Search Engine Optimization (SEO) – On-page, off-page, technical, and local SEO strategies to improve organic rankings and search visibility.
  • Paid Media & Performance Advertising – Campaign management across platforms such as Google Ads and Meta Ads to maximize ROI.
  • Website Design & Development – Custom websites, e-commerce solutions, landing pages, UI/UX design, and performance optimization.
  • Social Media Marketing – Brand positioning, content creation, paid promotions, and audience engagement strategies.
  • Marketplace Listing & Optimization – Product listing management and SEO services for platforms including Amazon and Flipkart.
  • Branding & Creative Services – Logo design, visual identity systems, graphic design, and video production.
  • Marketing Automation & Lead Generation – CRM integration, automated email workflows, funnel development, and performance analytics.

Each engagement is customized based on the client’s industry, business goals, competitive landscape, and budget.

Our Operational Model

Evomad functions as a strategic growth partner rather than merely a service provider. We:

  • Conduct research-driven market and competitor analysis.
  • Develop tailored digital marketing strategies.
  • Implement campaigns using industry best practices.
  • Monitor, measure, and continuously optimize performance.
  • Provide transparent reporting and data-backed insights.

We leverage advanced marketing tools, analytics platforms, automation systems, and advertising technologies to deliver measurable outcomes while maintaining compliance with applicable laws and platform policies.

Industries We Serve

Evomad works with businesses across diverse industries, including but not limited to:

  • Real Estate & Architecture
  • E-commerce & Retail
  • Professional Services
  • Healthcare & Wellness
  • Education & Training
  • Hospitality & Local Businesses
  • Technology & Startups

Our experience across sectors enables us to design adaptable, scalable digital strategies for both local markets, such as Mumbai, and global audiences.

Commitment to Compliance & Ethics

Evomad operates in accordance with applicable Indian laws and international digital marketing standards. We follow ethical marketing practices, transparent communication, and responsible data handling procedures.

While we strive to achieve optimal performance, we do not guarantee specific search rankings, ad placements, or revenue figures, as digital performance depends on multiple external factors, including platform algorithm changes, market competition, and user behavior.

Evomad is committed to building long-term partnerships through innovation, accountability, and measurable digital growth.

Eligibility

This section outlines the eligibility requirements for accessing and using Evomad’s services. By accessing our website, engaging our digital marketing services, or entering into any agreement with us, you represent and warrant that you meet the following eligibility criteria:

Minimum Age Requirement

You confirm that you are at least 18 years of age at the time of accessing our services.

If you are under the age of 18, you may only use our services under the supervision of a parent, legal guardian, or authorized representative who agrees to be bound by these Terms on your behalf. Evomad does not knowingly enter into contractual relationships with minors without proper legal authorization.

Legal Capacity & Authority

You represent and warrant that:

  • You have the legal capacity to enter into a binding contract under applicable laws.
  • If you are acting on behalf of a company, partnership, startup, or organization, you are duly authorized to bind that entity to these Terms.
  • All necessary corporate approvals, resolutions, or internal authorizations have been obtained prior to engaging our services.

Evomad reserves the right to request proof of authorization where necessary. Any misrepresentation of authority may result in immediate suspension or termination of services.

Accurate & Complete Information

You agree to provide true, accurate, current, and complete information when:

  • Filling out inquiry forms
  • Signing proposals or agreements
  • Providing business details
  • Submitting advertising account credentials
  • Sharing product or service information for marketing purposes

You further agree to promptly update such information if it changes.

Evomad shall not be held responsible for any losses, delays, compliance issues, ad disapprovals, or performance failures arising from inaccurate, misleading, or incomplete information provided by you.

Compliance with Laws & Regulations

You agree to comply with all applicable:

  • Local, national, and international laws
  • Advertising and consumer protection regulations
  • Data protection and privacy laws
  • Intellectual property laws
  • Industry-specific regulatory requirements

This includes compliance with advertising policies of platforms such as Google and Meta, as well as marketplace policies of Amazon and Flipkart, where applicable.

You agree not to use our services to promote:

  • Illegal products or services
  • Misleading claims or false advertising
  • Infringing content
  • Fraudulent, deceptive, or unethical practices

Evomad reserves the right to refuse or discontinue services if we reasonably believe that your business activities violate applicable laws, platform policies, or ethical marketing standards.

Right to Refuse Service

Evomad reserves the right, at its sole discretion, to refuse service, suspend accounts, or terminate agreements if:

  • Eligibility requirements are not met
  • False or misleading information is provided
  • There is a breach of these Terms
  • There is suspected unlawful or unethical activity

By continuing to access or use our services, you affirm that you meet all eligibility requirements outlined in this section and agree to remain compliant throughout the duration of our engagement.

Scope of Services

Evomad provides customized digital marketing, branding, and marketing technology solutions tailored to each client’s specific needs, objectives, and budgets.

All services are delivered in accordance with individual proposals, service agreements, contracts, or statements of work (SOW) executed between Evomad and the Client. The scope of work may vary depending on the selected package, campaign objectives, industry requirements, and performance strategy.

The services offered by Evomad may include, but are not limited to, the following:

Search Engine Optimization (SEO)

Evomad provides comprehensive SEO services designed to improve organic search visibility, website traffic, and search engine rankings. Services may include:

  • On-Page SEO – Optimization of meta tags, headings, URLs, internal linking, schema markup, keyword placement, and content structure.
  • Technical SEO – Website speed optimization, mobile responsiveness, crawlability improvements, XML sitemap creation, indexing fixes, and structured data implementation.
  • Off-Page SEO – Ethical link building, digital PR, citation management, and authority development.
  • Local SEO – Local business optimization, map ranking strategies, NAP consistency, and local citation building.
  • Google Business Profile Optimization on Google – Profile setup, optimization, posting strategy, review management guidance, and performance tracking.
  • Keyword Research & Strategy – Industry analysis, competitor benchmarking, search intent mapping, and content gap identification.
  • Analytics & Reporting – Integration with analytics tools, performance monitoring, traffic analysis, and SEO reporting dashboards.

Evomad follows industry best practices but does not guarantee specific search rankings due to algorithm changes and competitive factors.

Paid Advertising (Performance Marketing)

Evomad manages data-driven paid advertising campaigns across various digital platforms to generate leads, sales, and brand awareness. Platforms may include:

  • Google Ads (Search, Display, Shopping, Performance Max)
  • Meta Ads (Facebook & Instagram)
  • LinkedIn Ads
  • YouTube Advertising via YouTube
  • Marketplace advertising platforms such as Amazon

Services may include:

  • Campaign strategy development
  • Audience targeting and segmentation
  • Ad copywriting and creative development
  • Budget allocation and bid strategy
  • Conversion tracking setup
  • A/B testing and performance optimization
  • Ongoing reporting and ROI analysis

Advertising budgets are separate from service fees unless otherwise agreed in writing.

Website Design & Development

Evomad provides professional website and web application development services focused on performance, usability, and conversion optimization. Services may include:

  • Custom website design and development
  • Corporate and business websites
  • E-commerce website development
  • Landing page creation
  • Website redesign and migration
  • Mobile responsiveness optimization
  • UI/UX enhancements
  • Basic technical SEO implementation
  • CMS setup and configuration

All websites are developed based on approved designs, technical feasibility, and client-provided content unless otherwise specified.

Social Media Management

Evomad offers strategic social media marketing services to build brand awareness, engagement, and conversions. Services may include:

  • Social media strategy development
  • Content calendar planning
  • Graphic and video content creation
  • Caption writing and hashtag research
  • Posting and scheduling
  • Community management and engagement
  • Paid promotions and boosting campaigns
  • Analytics tracking and reporting

Platform coverage may include Facebook, Instagram, LinkedIn, YouTube, and other relevant social networks.

Marketplace Listing & SEO

Evomad provides marketplace optimization services for e-commerce sellers operating on platforms such as:

  • Amazon
  • Flipkart

Services may include:

  • Product title optimization
  • Keyword-rich bullet points and descriptions
  • Backend search term optimization
  • Image guidance and enhancement recommendations
  • A+ content strategy guidance (where applicable)
  • Listing audit and performance improvement strategy
  • Basic marketplace advertising management (if included in agreement)

Evomad does not guarantee product ranking positions or sales volumes, as marketplace algorithms and competition are beyond our control.

Branding & Creative Services

Evomad offers branding and creative design solutions to establish and strengthen brand identity. Services may include:

  • Logo design and brand identity development
  • Brand guidelines documentation
  • Graphic design for digital and print media
  • Social media creatives
  • Brochures, flyers, and marketing collateral
  • Video editing and promotional videos
  • Ad creative design

Final deliverables are provided in formats agreed upon in the service agreement.

Custom & Integrated Solutions

In addition to the services listed above, Evomad may provide:

  • Marketing automation setup
  • CRM integrations
  • Lead generation funnels
  • Email marketing workflows
  • Conversion rate optimization (CRO)
  • Online reputation management
  • Marketing analytics and reporting dashboards

Custom solutions will be defined on a project-by-project basis.

Service Limitations & Modifications

The exact scope, deliverables, timelines, pricing, milestones, and performance expectations shall be clearly defined in written proposals, service agreements, contracts, or purchase orders executed between Evomad and the Client.

Any additional services requested beyond the agreed scope may:

  • Require a revised proposal
  • Be subject to additional fees
  • Extend project timelines

Evomad reserves the right to modify service methodologies in line with evolving industry standards, technology updates, and platform policy changes while maintaining the agreed objectives.

Client Responsibilities

To ensure effective delivery of services, Evomad requires active cooperation and timely participation from the Client. The quality, efficiency, and performance of digital marketing and technology services depend significantly on the Client’s responsiveness, transparency, and compliance.

By engaging our services, the Client agrees to fulfill the following responsibilities:

Timely Access to Accounts & Platforms

The Client shall provide Evomad with appropriate and timely access to all necessary digital platforms, tools, and systems required to perform the agreed services. This may include, but is not limited to:

  • Access to advertising accounts on Google Ads and Meta Ads
  • Website backend, hosting, and domain control panel access
  • Analytics platforms (e.g., Google Analytics, Search Console)
  • Social media accounts
  • Marketplace seller accounts, such as Amazon and Flipkart
  • CRM or marketing automation systems

The Client is responsible for ensuring that login credentials, permissions, and access levels are accurate and functional. Any delay in granting access may affect campaign timelines and performance outcomes.

Provision of Content & Brand Assets

The Client agrees to provide all necessary materials required for the execution of services, including but not limited to:

  • Business information and service details
  • Product specifications and pricing
  • High-quality images, videos, and brand creatives
  • Logos and brand guidelines
  • Legal disclaimers, certifications, and compliance documents
  • Website content or product descriptions (unless content creation is included in scope)

All materials must be accurate, lawful, and free from third-party intellectual property violations. Evomad shall not be liable for claims arising from the use of content supplied by the Client.

Timely Review & Approval

To avoid project delays, the Client agrees to:

  • Review and provide feedback on strategies, creatives, ad copies, and website designs within a reasonable timeframe (typically 2–5 business days unless otherwise agreed).
  • Approve or request revisions promptly.
  • Consolidate feedback to minimize the number of revision cycles.

Failure to provide approvals or feedback within a reasonable period may result in project delays, paused campaigns, or rescheduled timelines. Evomad shall not be held responsible for performance loss caused by delayed approvals.

Accuracy of Information

The Client warrants that all information provided to Evomad is:

  • True, complete, and not misleading
  • Legally compliant
  • Updated when necessary

This includes claims made in advertisements, product benefits, pricing, business certifications, and promotional offers.

Evomad is not responsible for ad disapprovals, penalties, account suspensions, or legal disputes arising from inaccurate or misleading information supplied by the Client.

Compliance with Laws & Platform Policies

The Client agrees to comply with all applicable:

  • Advertising and marketing laws
  • Consumer protection regulations
  • Data protection and privacy laws
  • Intellectual property laws
  • Industry-specific regulatory requirements

The Client further agrees to adhere to the advertising and content policies of platforms such as Google, Meta, Amazon, and Flipkart.

Evomad reserves the right to decline, modify, or suspend campaigns that violate platform rules or applicable laws.

Financial Responsibility

The Client is responsible for:

  • Timely payment of service fees as per the agreement.
  • Maintaining sufficient advertising budgets within platform accounts.
  • Paying third-party software, hosting, plugin, or platform fees unless explicitly included in the service agreement.

Failure to maintain adequate budget or payment may result in paused campaigns and performance disruptions.

Cooperation & Good Faith

The Client agrees to act in good faith and maintain open communication throughout the engagement. Strategic success requires collaboration, data sharing, and transparent discussions regarding performance expectations and business goals.

Limitation Regarding Delays

Evomad shall not be held liable for delays, reduced performance, missed deadlines, or financial losses resulting from:

  • Incomplete or inaccurate information
  • Delayed approvals or feedback
  • Failure to provide access credentials
  • Insufficient advertising budgets
  • Client-side technical issues
  • Legal or compliance violations by the Client

Project timelines and campaign performance are directly influenced by the Client’s cooperation and responsiveness.

By engaging our services, the Client acknowledges and agrees to fulfill these responsibilities to ensure smooth execution and optimal digital marketing performance.

Payments & Fees

This Payments & Fees section governs all financial terms applicable to services provided by Evomad Media & Marketing Technologies Private Limited (“Evomad”).

For complete details regarding cancellations, eligibility, and special refund conditions, please refer to our dedicated Payments & Refunds Policy page.

Evomad operates under three primary business models:

  1. Subscription-Based Services (Monthly Retainers)
  2. Ready-to-Buy Gigs (Predefined Service Packages)
  3. Project-Based Engagements (Custom Contracts / One-Time Projects)

All financial obligations are governed by the signed proposal, contract, invoice, or order confirmation.

Pricing

All service fees are clearly outlined in:

  • Official proposals
  • Statements of Work (SOW)
  • Contracts
  • Gig order pages
  • Subscription plan details

Pricing may vary depending on:

  • Scope of services
  • Campaign complexity
  • Industry competition
  • Project duration
  • Advertising budget size
  • Customization requirements

Evomad reserves the right to revise pricing for new contracts or renewal periods with prior written notice.

Taxes (including GST or other applicable taxes) will be charged in accordance with Indian law unless otherwise specified.

Payment Terms

A. Subscription-Based Services (Monthly Retainers)

For recurring digital marketing services such as SEO, social media management, paid ads management, and marketing automation:

  • Payment must be made in advance of each billing cycle.
  • Services commence only after payment is received.
  • Subscription periods are typically monthly unless otherwise agreed.
  • Failure to pay before the renewal date may result in campaign pause or service suspension.

Evomad does not guarantee performance continuity if services are interrupted due to delayed payments.

B. Ready-to-Buy Gigs (Predefined Packages)

For standardized, fixed-scope services (e.g., website audit, logo design package, marketplace listing optimization):

  • Full payment is required upfront before work begins.
  • Scope is strictly limited to what is mentioned in the gig description.
  • Additional revisions or scope expansion may incur extra charges.

Delivery timelines begin only after payment confirmation and receipt of required inputs.

C. Project-Based Engagements (Custom Projects)

For website development, branding projects, large-scale campaigns, or custom marketing strategies:

  • A non-refundable advance payment (typically 30%–70%) may be required before project initiation.
  • The remaining balance is payable upon milestones or upon final delivery.
  • Final deliverables may be withheld until full payment is received.

Project timelines may be adjusted if milestone payments are delayed.

Late Payments

If payment is not received within the agreed due date:

  • Services may be temporarily suspended.
  • Campaigns may be paused.
  • Access to reporting dashboards may be restricted.
  • Additional late fees may apply where legally permissible.

Evomad shall not be liable for any performance losses resulting from payment delays.

Non-Refund Policy

Unless explicitly stated in a signed agreement or on the specific service page, payments made to Evomad are non-refundable.

This includes but is not limited to:

  • Subscription fees are once a billing cycle has started
  • Completed gig services
  • Work hours already allocated
  • Strategy development or consultation time
  • Advertising management fees
  • Set-up or onboarding fees

Digital marketing involves allocating time, resources, creative effort, and technical implementation; therefore, once services have commenced, refunds are generally not available.

Exceptions, if any, must be agreed to in writing and will be governed by our Payments & Refunds Policy page.

Advertising Budget

Advertising spend is separate from Evomad’s service fees.

  • Ad budgets are payable directly to the advertising platform, such as Google Ads or Meta Ads, unless otherwise agreed in writing.
  • Evomad does not hold liability for platform billing errors, ad account suspensions, or algorithm changes.
  • The Client is responsible for maintaining sufficient funds in ad accounts.
  • Advertising results are influenced by budget size, competition, and market demand.

In certain cases where Evomad manages consolidated billing, terms will be clearly specified in the contract.

Currency & Payment Methods

Payments may be accepted via:

  • Bank transfer
  • UPI
  • Credit/Debit card
  • Online payment gateway
  • International wire transfer (where applicable)

All international payments must cover applicable transaction and conversion fees unless otherwise agreed.

Chargebacks & Payment Disputes

Clients agree not to initiate chargebacks or payment disputes without first contacting Evomad to resolve the matter in good faith.

Unauthorized chargebacks may result in:

  • Immediate service termination
  • Legal recovery proceedings
  • Suspension of future engagements

By engaging Evomad’s services under any of the three business models, the Client acknowledges and agrees to comply with all payment obligations outlined in this section.

Intellectual Property Rights

This section governs the ownership, usage, licensing, and protection of intellectual property (“IP”) in connection with services provided by Evomad Media & Marketing Technologies Private Limited (“Evomad”, “Company”, “we”, “our”, or “us”).

Both parties acknowledge that intellectual property rights are critical assets and agree to respect and protect such rights in accordance with applicable laws.

Client-Owned Materials

All intellectual property, proprietary materials, and brand assets provided by the Client shall remain the sole and exclusive property of the Client.

This includes, but is not limited to:

  • Trademarks, service marks, and logos
  • Brand names and taglines
  • Product images and catalog data
  • Website content and marketing copy supplied by the Client
  • Videos, brochures, and promotional materials
  • Business data, customer lists, and confidential information

By providing such materials to Evomad, the Client grants Evomad a limited, non-exclusive, non-transferable license to use, reproduce, modify, and display such materials solely for the purpose of performing the agreed services.

The Client represents and warrants that:

  • They own or have lawful rights to use all materials provided.
  • The materials do not infringe upon third-party intellectual property rights.
  • The materials comply with applicable advertising and copyright laws.

Evomad shall not be liable for any claims, disputes, or legal actions arising from the use of materials supplied by the Client.

Evomad-Created Assets

Evomad may create original intellectual property during the course of providing services, including but not limited to:

  • Website designs and development code
  • Landing pages
  • Ad creatives and marketing graphics
  • Written content and blog articles
  • SEO strategies and keyword research reports
  • Branding assets and logos
  • Marketing funnels and automation workflows

Ownership Transfer Upon Full Payment

Unless otherwise specified in a written agreement:

  • Final approved deliverables shall be transferred to the Client upon full payment of all outstanding fees.
  • Ownership transfer applies only to finalized and paid deliverables.
  • Drafts, rejected concepts, internal documents, and proprietary strategies remain the property of Evomad.

Evomad retains ownership of:

  • Pre-existing methodologies, frameworks, templates, and processes.
  • Proprietary tools, internal documentation, and technical know-how.
  • Generic strategies are not exclusively developed for the Client.

The Client receives ownership or usage rights strictly as defined in the service agreement.

Portfolio & Marketing Rights

Evomad retains the perpetual right to:

  • Showcase completed projects in its portfolio.
  • Display logos, website screenshots, campaign creatives, and project summaries.
  • Use completed work for marketing, case studies, advertising, awards submissions, or promotional purposes.

If a Client requires confidentiality beyond standard practice, such restrictions must be agreed upon in writing before project commencement.

Third-Party Tools, Software & Licenses

Certain services may incorporate third-party software, tools, themes, plugins, APIs, stock assets, or marketing platforms. These may include advertising platforms such as Google or Meta, as well as marketplace integrations like Amazon and Flipkart.

Such third-party tools are governed by their respective:

  • License agreements
  • Terms of service
  • Usage policies
  • Subscription terms

Evomad does not claim ownership of third-party software or licensed materials.

Where third-party licenses are required:

  • The Client may be responsible for purchasing and maintaining valid licenses.
  • Certain licenses may remain non-transferable.
  • Ongoing subscription fees for third-party tools are not included unless explicitly stated in the agreement.

Evomad shall not be liable for changes in third-party licensing terms, platform shutdowns, API restrictions, or service discontinuations beyond its control.

Restrictions on Use

The Client agrees not to:

  • Resell, redistribute, or sublicense Evomad’s proprietary templates or methodologies.
  • Remove copyright or attribution notices where applicable.
  • Claim ownership of proprietary frameworks or internal strategies developed by Evomad.

Unauthorized use of Evomad’s intellectual property may result in legal action.

Survival of Rights

Intellectual property rights and usage limitations outlined in this section shall survive termination of the service agreement.

By engaging Evomad’s services, both parties acknowledge and agree to the intellectual property terms described above.

Confidentiality

This Confidentiality clause governs the protection of sensitive and proprietary Information exchanged between Evomad and the Client during the course of their business relationship.

Both parties acknowledge that the performance of digital marketing, branding, and technology services may require the disclosure of confidential, proprietary, and commercially sensitive Information. Accordingly, both parties agree to protect such Information with the highest level of reasonable care.

Definition of Confidential Information

“Confidential Information” includes, but is not limited to:

  • Business strategies and expansion plans
  • Marketing strategies and campaign data
  • Financial records, revenue data, pricing structures, and forecasts
  • Customer databases and lead information
  • Vendor and supplier details
  • Trade secrets and proprietary methodologies
  • Website access credentials and account passwords
  • Advertising account data and performance metrics
  • Product development details
  • Internal communications and project documentation
  • Proprietary tools, frameworks, templates, and technical processes

Confidential Information may be disclosed verbally, in writing, digitally, or through access to systems, dashboards, or online platforms.

Mutual Obligation of Confidentiality

Both Evomad and the Client agree to:

  • Maintain strict confidentiality of all Confidential Information.
  • Use such Information solely for the purpose of fulfilling contractual obligations.
  • Not disclose Confidential Information to any third party without prior written consent.
  • Implement reasonable administrative, technical, and physical safeguards to protect such Information from unauthorized access, disclosure, or misuse.

Access to Confidential Information shall be limited to employees, contractors, or agents who require such Information strictly for service delivery purposes and who are bound by confidentiality obligations.

Exclusions from Confidential Information

Confidential Information does not include Information that:

  • Is publicly available without breach of this agreement.
  • Was lawfully known before disclosure.
  • Is independently developed without reference to the disclosed Information.
  • Is required to be disclosed by law, court order, or governmental authority (provided reasonable notice is given where legally permissible).
Data Security Measures

Evomad implements reasonable industry-standard safeguards to protect sensitive Information, including:

  • Restricted internal access controls
  • Secure communication channels
  • Password-protected systems
  • Use of reputable third-party platforms and cloud services

However, both parties acknowledge that no digital transmission or storage system is completely secure. Evomad does not guarantee absolute security but commits to exercising commercially reasonable care.

Third-Party Disclosure Restrictions

Confidential Information shall not be disclosed to any third party without prior written consent, except where:

  • Disclosure is required for subcontractors or service providers engaged in delivering services (subject to confidentiality obligations).
  • Disclosure is required by applicable law or regulatory authority.

Unauthorized disclosure may result in legal remedies, including injunctive relief and damages.

Duration of Confidentiality

The obligations under this Confidentiality section shall:

  • Remain in effect during the term of the service agreement; and
  • Continue for a period of at least three (3) years after termination of services, unless otherwise agreed in writing.

Trade secrets and highly sensitive proprietary Information shall remain confidential indefinitely or as long as legally protected.

Return or Destruction of Information

Upon termination of services and upon written request, each party shall:

  • Return or securely destroy Confidential Information belonging to the other party,
  • Except where retention is required by law, accounting standards, or legitimate business record-keeping purposes.

By engaging in services with Evomad Media & Marketing Technologies Private Limited, both parties acknowledge and agree to uphold these confidentiality obligations to protect sensitive business information and maintain professional integrity.

Performance Disclaimer

Evomad provides professional digital marketing, branding, advertising, and technology services based on industry best practices, data-driven strategies, and commercially reasonable efforts.

However, digital marketing outcomes are influenced by numerous external variables beyond the Company’s direct control. Accordingly, the Client acknowledges and agrees to the following disclaimers:

No Guarantee of Search Engine Rankings

While Evomad implements ethical and strategic Search Engine Optimization (SEO) techniques designed to improve visibility and organic traffic, we do not guarantee:

  • Specific keyword rankings
  • First-page placement
  • Top position results
  • Featured snippet placement
  • Guaranteed indexing timelines

Search engine results are controlled by independent entities such as Google and other search providers. These platforms use proprietary and frequently changing algorithms to determine rankings.

Algorithm updates, competitor activity, website history, backlink profiles, technical issues, and industry competition may significantly impact results. Evomad has no authority or control over these systems.

No Guarantee of Sales, Leads, or Revenue

Evomad does not guarantee:

  • A specific number of leads
  • A fixed cost per lead (CPL)
  • Conversion rates
  • Sales volume
  • Revenue growth
  • Return on advertising spend (ROAS)

Digital marketing performance depends on multiple factors, including but not limited to:

  • Product-market fit
  • Pricing strategy
  • Quality of product or service
  • Brand reputation
  • Competition level
  • Website user experience
  • Customer behavior
  • Economic conditions
  • Sales team effectiveness

Evomad provides strategic marketing support but does not control internal business operations, customer decision-making, or market fluctuations.

Advertising Platform Limitations

Paid advertising campaigns are subject to the policies, algorithm changes, and performance systems of third-party platforms, including:

  • Google Ads
  • Meta Ads (Facebook & Instagram)
  • LinkedIn Ads
  • YouTube

These platforms:

  • Operate independently of Evomad
  • Regularly update advertising policies
  • Modify targeting rules and bidding systems
  • Adjust algorithmic content distribution

Evomad cannot guarantee uninterrupted ad delivery, account approvals, consistent audience reach, or platform stability.

External & Market Factors

Marketing results are influenced by external and uncontrollable variables, including:

  • Industry competition
  • Seasonal demand fluctuations
  • Changes in consumer behavior
  • Regulatory changes
  • Platform suspensions or policy enforcement
  • Economic downturns
  • Global or local crises

The Client acknowledges that such external conditions may positively or negatively impact campaign performance.

Estimates & Projections

Any projections, forecasts, performance estimates, case studies, or historical data shared by Evomad are:

  • Provided for informational purposes only
  • Based on past performance or industry benchmarks
  • There are no guarantees of future results

Past success in similar campaigns does not ensure identical outcomes.

Continuous Optimization Commitment

While no specific outcomes are guaranteed, Evomad commits to:

  • Applying industry-standard best practices
  • Monitoring performance metrics
  • Conducting optimization and testing
  • Providing data-driven insights
  • Acting in good faith to improve results

Our obligation is to provide professional services with reasonable skill and care — not to guarantee specific financial or ranking outcomes.

Client Acknowledgment

By engaging Evomad’s services, the Client acknowledges and agrees that:

  • Digital marketing carries inherent risks.
  • Results vary across industries and timeframes.
  • No verbal or written communication shall be interpreted as a guarantee unless explicitly stated in a legally binding written contract signed by authorized representatives of both parties.

This Performance Disclaimer shall survive termination of the service agreement.

Limitation of Liability

This Limitation of Liability clause applies to all services provided by Evomad. By engaging our services, the Client acknowledges and agrees to the limitations outlined below, to the maximum extent permitted under applicable law.

No Liability for Indirect or Consequential Damages

To the fullest extent permitted by law, Evomad shall not be liable for any:

  • Indirect damages
  • Incidental damages
  • Special damages
  • Consequential damages
  • Exemplary or punitive damages
  • Loss of profits
  • Loss of revenue
  • Loss of business opportunities
  • Loss of goodwill
  • Loss of data
  • Business interruption
  • Reputational harm

This limitation applies whether the claim arises in contract, tort (including negligence), strict liability, statutory liability, or otherwise, even if Evomad has been advised of the possibility of such damages.

Digital marketing inherently involves risk and market uncertainty. The Client agrees that Evomad cannot be held responsible for commercial losses resulting from market conditions, consumer behavior, platform algorithm changes, or competitive activity.

Cap on Total Liability

In no event shall Evomad’s total cumulative liability for any and all claims arising out of or related to the services exceed the total amount of service fees actually paid by the Client to Evomad during the three (3) months immediately preceding the event giving rise to the claim.

This limitation applies collectively to all claims, whether:

  • Based on breach of contract
  • Negligence
  • Misrepresentation
  • Statutory claims
  • Any other legal theory

The Client acknowledges that the pricing of services reflects this allocation of risk and limitation of liability.

No Liability for Third-Party Platforms

Evomad provides services that rely on third-party platforms, including but not limited to:

  • Google
  • Meta
  • Amazon
  • Flipkart
  • LinkedIn

Evomad has no control over these platforms.

  • Algorithm updates
  • Policy changes
  • Account suspension decisions
  • Billing systems
  • Service outages
  • API restrictions

Accordingly, Evomad shall not be liable for:

  • Account suspensions or bans resulting from Client policy violations
  • Ad disapprovals due to prohibited content
  • Marketplace listing removals
  • Platform downtime
  • Changes in targeting capabilities
  • Traffic fluctuations due to algorithm updates
Client Policy Violations

Evomad shall not be responsible for:

  • Platform suspensions resulting from inaccurate, misleading, or unlawful content provided by the Client
  • Violations of advertising standards or consumer protection laws
  • Intellectual property infringement claims arising from Client-provided materials
  • Regulatory penalties imposed on the Client

The Client assumes full responsibility for ensuring compliance with applicable laws and platform policies.

Force Majeure & External Factors

Evomad shall not be liable for failure or delay in performance caused by circumstances beyond its reasonable control, including:

  • Natural disasters
  • Government actions
  • Cybersecurity incidents
  • Internet service disruptions
  • Economic crises
  • Global or local emergencies
Acknowledgment of Risk Allocation

The Client acknowledges that:

  • Digital marketing outcomes are variable and not guaranteed.
  • The limitation of liability is a fundamental element of the agreement.
  • Without such limitations, service fees would be significantly higher.

By engaging Evomad’s services, the Client agrees to this allocation of risk as fair and commercially reasonable.

This Limitation of Liability clause shall survive termination or expiration of the service agreement.

Termination

This Termination clause governs the conditions under which Evomad may suspend or terminate services.

Both parties acknowledge that professional service engagements require cooperation, compliance, and timely payments. Termination rights are outlined below to protect the interests of both parties.

Termination by Either Party

Either the Client or Evomad may terminate services:

  • By providing written notice in accordance with the notice period defined in the applicable agreement, proposal, or contract.
  • Without cause, subject to any minimum commitment period specified in the agreement.

Where no specific notice period is defined in a signed agreement, a minimum of 30 days’ written notice shall generally apply for ongoing subscription or retainer-based services.

Termination requests must be submitted via official email or written communication to ensure proper documentation.

Immediate Termination for Breach

Evomad reserves the right to immediately suspend or terminate services, without prior notice, if:

  • The Client materially breaches these Terms of Service.
  • The Client provides false, misleading, or unlawful information.
  • The Client engages in illegal, unethical, or fraudulent business practices.
  • The Client violates the advertising platform policies (including, but not limited to, Google or Meta policies).
  • Continued service would expose Evomad to legal, regulatory, or reputational risk.

The Client may also terminate immediately if Evomad materially breaches the agreement and fails to remedy such breach within a reasonable cure period (if applicable).

Termination Due to Non-Payment

Evomad reserves the right to suspend or terminate services if:

  • Required payments are not made by the due date.
  • Invoices remain unpaid beyond the agreed grace period.
  • Chargebacks or payment disputes are initiated without prior good-faith attempts at resolution.

In such cases:

  • Campaigns may be paused immediately.
  • Access to reporting dashboards may be restricted.
  • Work in progress may be halted.

Evomad shall not be liable for performance losses resulting from payment-related suspensions.

Effect of Termination

Upon termination of services:

A. Outstanding Dues

  • All unpaid invoices, accrued fees, and pending charges become due and payable immediately.
  • The Client must clear all outstanding amounts before final deliverables are released.

B. Access to Platforms

Evomad may:

  • Revoke administrative access to advertising accounts, websites, hosting panels, analytics tools, CRM systems, or social media platforms managed by Evomad.
  • Remove internal team access credentials.
  • Transfer ownership access where applicable and contractually required.

If advertising accounts were created under Evomad’s master accounts, transfer may be subject to platform policy restrictions.

C. Deliverables & Intellectual Property

  • Final approved deliverables will be shared only after full and final payment is received.
  • Drafts, working files, proprietary templates, and internal strategy documents remain the property of Evomad unless otherwise agreed in writing.
  • Subscription-based services cease immediately upon termination, and no future work will be performed beyond the termination date.
No Refund Upon Termination

Unless otherwise specified in a written agreement or refund policy:

  • Fees already paid are non-refundable.
  • Billing cycles that are partially completed will not be prorated.
  • Time allocated and work performed before termination remain billable.
Survival of Certain Clauses

The following provisions shall survive termination:

  • Intellectual Property Rights
  • Confidentiality
  • Limitation of Liability
  • Indemnification
  • Payment obligations
  • Governing Law & Jurisdiction
Transition Assistance

If requested and agreed upon in writing, Evomad may provide transition support services (such as data handover or limited consultation) at additional cost, subject to availability.

By engaging Evomad’s services, the Client acknowledges and agrees to the termination conditions outlined in this section.

Third-Party Platforms

The services provided by Evomad may involve the use of third-party platforms, tools, software, marketplaces, advertising networks, hosting providers, and analytics systems.

These platforms operate independently of Evomad and are governed by their own terms of service, privacy policies, community guidelines, advertising standards, and operational policies.

Platforms Covered

Our services may involve, but are not limited to, the following third-party platforms:

  • Google (including Google Ads, Google Search, Google Business Profile, Analytics, and related services)
  • Meta (including Facebook and Instagram advertising platforms)
  • Amazon (Seller Central, Advertising, and Marketplace Services)
  • Flipkart (Seller Hub and Marketplace Services)

Additional third-party services may include CRM systems, hosting providers, payment gateways, automation tools, analytics software, and email marketing platforms.

Independent Operation of Platforms

The Client acknowledges that:

  • Third-party platforms operate independently and are not affiliated with Evomad.
  • Platform algorithms, policies, and enforcement rules are controlled solely by the respective platform operators.
  • Platforms may update their policies, algorithms, pricing structures, targeting rules, or advertising guidelines at any time without prior notice.

Evomad has no control over:

  • Algorithm updates
  • Search engine ranking changes
  • Advertising delivery fluctuations
  • Account review processes
  • Marketplace listing removals
  • Platform downtime or outages
  • Billing system errors
Client Responsibility for Compliance

The Client agrees to:

  • Review and comply with all applicable platform policies.
  • Ensure that advertisements, listings, claims, and business practices meet platform guidelines.
  • Avoid prohibited, restricted, or misleading content.
  • Maintain required licenses, certifications, or documentation for regulated industries.

The Client further represents that all materials submitted for advertising or listing comply with intellectual property, consumer protection, and applicable regulatory laws and standards.

No Liability for Platform Actions

Evomad shall not be held liable for:

  • Account suspensions or bans
  • Ad disapprovals
  • Listing removals
  • Policy violations
  • Restricted account functionality
  • Traffic or visibility fluctuations
  • Revenue losses resulting from platform enforcement actions

If an account is suspended or penalized due to Client-provided content, business practices, or policy violations, Evomad shall not be responsible for resulting damages or losses.

Platform Billing & Financial Responsibility

Where advertising services are involved:

  • The Client is responsible for maintaining a sufficient advertising budget in the respective platform account.
  • Evomad is not liable for billing errors or charges imposed by third-party platforms.
  • Refunds for advertising spend are subject to the policies of the respective platform.
Platform Data & Access

Evomad may require administrative or limited access to third-party accounts to perform services. The Client agrees to:

  • Provide appropriate permissions.
  • Maintain ownership of their accounts unless otherwise agreed.
  • Promptly update Evomad if access rights change.

Evomad will use such access solely for service delivery purposes.

Policy Changes & Service Adjustments

If a third-party platform modifies its policies or algorithms in a manner that materially impacts ongoing campaigns, Evomad may:

  • Adjust strategy accordingly.
  • Recommend alternative approaches.
  • Propose revised service terms if required.

Such changes shall not constitute a breach of agreement by Evomad.

By engaging Evomad’s services, the Client acknowledges the inherent risks and independent authority of third-party platforms and agrees to comply with their respective rules and policies.

Data Protection & Privacy

Evomad is committed to protecting the privacy, confidentiality, and integrity of personal and business data entrusted to us. We process data in accordance with applicable data protection laws and our published Privacy Policy.

Data Processing Principles

We collect and process personal and business data only for legitimate business purposes, including but not limited to:

  • Delivering digital marketing services
  • Campaign management and optimization
  • Website development and analytics
  • Communication and reporting
  • Legal and compliance obligations

All data processing is carried out lawfully, fairly, and transparently, ensuring our clients and partners feel respected and well-informed about how their data is managed.

Types of Data Processed

Depending on the services provided, we may process:

  • Business contact details
  • Website visitor analytics data
  • Advertising account data
  • Customer information shared by the client
  • Transactional and performance data

Clients represent and warrant that they have obtained all necessary permissions and lawful grounds to share such data with Evomad, and can provide documentation upon request to demonstrate compliance.

Data Security Measures

We implement reasonable administrative, technical, and organizational safeguards designed to protect data from:

  • Unauthorized access
  • Accidental loss
  • Misuse or alteration
  • Disclosure or destruction

These safeguards may include secure cloud infrastructure, restricted access controls, password-protected systems, and industry-standard security practices.

However, due to the inherent risks associated with internet-based services, data transmission, and cloud storage, we cannot guarantee absolute security, and clients should implement their own safeguards accordingly.

Client Responsibilities

Clients are responsible for:

  • Maintaining secure access credentials
  • Restricting unauthorized access to their platforms
  • Complying with applicable data protection laws
  • Ensuring the lawful collection and sharing of customer data

Evomad shall not be liable for data breaches resulting from client negligence, compromised credentials, or third-party platform vulnerabilities.

Third-Party Services

Our services may involve third-party platforms such as:

  • Google
  • Meta
  • Amazon
  • Flipkart

These platforms operate under their own privacy policies and security practices. Clients acknowledge that data processed through such platforms is subject to their respective terms and policies.

Data Retention

We retain data only for as long as necessary to:

  • Fulfill contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

Upon request and subject to legal obligations, data may be deleted or returned as applicable.

Privacy Policy

For detailed information regarding data collection, processing, storage, and user rights, please refer to our Privacy Policy.

Indemnification

The Client agrees to indemnify, defend, and hold harmless Evomad, its directors, employees, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to the Client’s actions, business operations, or materials provided to Evomad.

Misleading or Non-Compliant Advertisements

The Client shall be solely responsible for the accuracy, legality, and compliance of all advertisements, claims, offers, promotions, and representations made through marketing campaigns managed by Evomad.

Evomad shall not be liable for claims arising from:

  • False, misleading, or deceptive advertising
  • Unsubstantiated product or service claims
  • Pricing errors or promotional misrepresentations
  • Violations of advertising standards or consumer protection laws

If any claim, penalty, or legal action arises due to such issues, the Client agrees to indemnify and hold Evomad harmless.

Legal Violations by the Client

The Client represents and warrants that its business operations comply with all applicable laws and regulations, including but not limited to:

  • Consumer protection laws
  • Data protection and privacy laws
  • Intellectual property laws
  • Industry-specific regulations

Any claims, investigations, penalties, or legal actions arising from the Client’s non-compliance shall be the sole responsibility of the Client. Evomad shall not be liable for any consequences resulting from unlawful or non-compliant business practices.

Infringement of Third-Party Intellectual Property

The Client is responsible for ensuring that all materials provided to Evomad — including, but not limited to, logos, trademarks, images, videos, product descriptions, brand content, and marketing claims — do not infringe the rights of any third party.

The Client agrees to indemnify and defend Evomad against any claims related to:

  • Copyright infringement
  • Trademark infringement
  • Patent violations
  • Unauthorized use of content or proprietary materials

Evomad assumes that all materials supplied by the Client are lawfully owned or properly licensed by the Client.

Defense and Cooperation

In the event of a claim subject to indemnification:

  • The Client shall promptly assume control of the defense and settlement of such claim.
  • Evomad shall reasonably cooperate with the Client at the Client’s expense.
  • The Client shall not settle any claim that imposes liability or obligations on Evomad without prior written consent.

This indemnification obligation shall survive the termination or expiration of the service agreement.

Force Majeure

Evomad shall not be liable for any failure, interruption, or delay in the performance of its obligations where such failure or delay results from events or circumstances beyond its reasonable control (“Force Majeure Event”).

A Force Majeure Event includes, but is not limited to:

  • Natural disasters such as floods, earthquakes, fires, storms, or pandemics
  • Acts of government, regulatory restrictions, changes in law, or lockdowns
  • War, terrorism, civil unrest, or labor strikes
  • Internet service disruptions or telecommunications failures
  • Hosting server downtime or infrastructure failures
  • Third-party platform outages
  • Cybersecurity incidents, hacking, or large-scale cyber attacks
  • Power outages or other utility failures
Platform and Technology Dependencies

Evomad’s services may depend on third-party platforms such as:

  • Google
  • Meta
  • Amazon
  • Flipkart

Evomad shall not be responsible for service interruptions, advertising account suspensions, algorithm changes, policy updates, or outages caused by these platforms or other third-party service providers.

Suspension of Obligations

During the existence of a Force Majeure Event:

  • Affected obligations shall be suspended for the duration of the event.
  • Evomad shall make reasonable efforts to resume services as soon as practicable.
  • Timelines and deliverables may be reasonably extended.
Notification

Where reasonably possible, Evomad shall inform the Client of the occurrence of a Force Majeure Event and provide updates regarding expected delays or service disruptions.

Force Majeure shall not excuse payment obligations for services already rendered before the occurrence of such event.

Governing Law & Jurisdiction

These Terms and Conditions, including any separate service agreements, proposals, statements of work, or related documents, shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

Applicable Law

All matters relating to:

  • Interpretation of these Terms
  • Performance of obligations
  • Enforcement of rights
  • Dispute resolution

shall be subject exclusively to the laws in force within India.

Both parties agree that any statutory rights, obligations, or remedies shall be interpreted in accordance with applicable Indian law.

Exclusive Jurisdiction

Any dispute, controversy, or claim arising out of or in connection with:

  • These Terms and Conditions
  • Services provided by Evomad
  • Payment obligations
  • Alleged breach of contract

shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra.

The parties expressly consent to the jurisdiction of such courts and waive any objection based on venue, jurisdiction, or inconvenience of forum.

Attempt at Amicable Resolution

Before initiating formal legal proceedings, both parties agree to make reasonable efforts to resolve disputes amicably through discussion and negotiation.

If such efforts fail, either party may initiate legal proceedings exclusively in the courts of Mumbai, Maharashtra.

Modifications to Terms

Evomad reserves the right to modify, amend, update, or replace these Terms and Conditions at any time, at its sole discretion, to reflect changes in business practices, legal requirements, service offerings, or industry standards.

Updates and Revisions

Any modifications to these Terms will be:

  • Published on Evomad’s official website
  • Accompanied by a revised “Last Updated.”
  • Applicable from the date of publication unless otherwise stated

It is the Client’s responsibility to review the Terms periodically to stay informed of any updates.

Notice of Material Changes

In the event of significant or material changes that may substantially affect client rights or obligations, Evomad may, where reasonably practicable:

  • Provide notice via email, or
  • Display a prominent notice on the website

Failure to receive such notice shall not invalidate the updated Terms.

Acceptance of Updated Terms

Continued use of Evomad’s services, website, platforms, or engagement in ongoing projects after the updated Terms become effective shall constitute:

  • Acknowledgment of the revised Terms
  • Acceptance of the updated provisions
  • Agreement to be legally bound by the modified Terms

If a Client does not agree with the updated Terms, the Client must discontinue use of the services and may terminate the agreement in accordance with the termination clause.

Superseding Effect

Updated Terms shall supersede all prior versions, understandings, or representations to the extent of any inconsistency.

These modifications shall not retroactively alter rights or obligations that have already accrued before the effective date of the updated Terms, unless explicitly stated.

Contact Information

If you have any questions, concerns, or requests regarding these Terms and Conditions, our services, billing matters, legal notices, or compliance inquiries, you may contact us using the details below:

Evomad Media & Marketing Technologies Private Limited
Digital Marketing Agency in Mumbai, India
Address: Unit No. 2, 4th Floor, A-Wing, Times Square Building, Marol, Andheri (E), 400059
Email: privacy@evomad.com
Phone: +91 80976 84744

Business Communications

For general inquiries, service-related questions, or partnership opportunities, please contact us via email or through the contact form available on our website. We strive to respond to all business communications within a reasonable timeframe.

Legal Notices

All legal notices, claims, or formal communications relating to these Terms must be sent in writing to the official email address listed above or to our registered office address in Mumbai, India. Notices shall be deemed received:

  • On the date of confirmed email delivery, or
  • Upon documented delivery to our registered office address
Support & Service Requests

Clients currently engaged in active projects may use designated communication channels such as:

  • Official email correspondence
  • Project management systems
  • Approved messaging platforms

for faster coordination and service updates.

We are committed to transparent communication and professional support to ensure smooth collaboration with all clients and partners.